The Efficiency of Medical Wards

Daily Observer

September 7, 1973

 

 

            No sooner had I stepped into the foyer, water pouring from the brim of my hat, than Lapius called, “Here Harry, help me with these.”

            He was bent nearly double on the little bench trying to fit galoshes over his size 14 E shoes.  “You should buy galoshes one size larger than your shoes, Simon.  It would be easier.  Or better yet, get some boots that you can step into instead of your shoes.  Anyway, where are you going?  It’s pouring out.”

            “We are going to the hospital to see Frank Wrong.”

            “What’s with him?”

            “He’s been in a week.  Recuperating from pneumonia.  I just learned about it today.”

            “Why do you need me.  I don’t know him.”

            “That’s just the point.  You’ll get a chance to meet him.  Frank Lloyd Wrong is one of the important architects of the city.  In fact, he designed the hospital we are going to.  You know, Metropolitan.”

            “Gad.  That’s an architectural horror.”

            “I know.  I told him so when he designed it.  Let’s go.  It will give me a chance to gloat,” Lapius said gallantly.  I squeezed the water off my hat, replaced it on my head, and opened the door.  Lapius was jumping up and down to wedge his heels into the galoshes and in a moment we were off to the open road.

            Metropolitan was an endless maze of elongated wings.  When we finally found the entrance, Lapius inquired at the desk and found that Wrong was in room 714.  The elevator stopped on every floor on the way down and after having picked us up, stopped at every floor on the way up.  After about 15 minutes we were disgorged on the seventh floor, then followed a series of arrows and signs till we finally located the corridor that led to room 714.

            Wrong was bedded down in one of the two beds in the room.  The only problem was that his roommate had visitors and Wrong himself had some other friends there, so that the scene resembled pushing crowds at a cocktail party, except that no redeeming cocktails were served.  Several of the visitors were smoking, and others were coughing.  Finally we got to the bedside.  Wrong was almost recovered, lying in bed in his dressing gown.  He welcomed us with a bright smile, and would have bounced off the bed to greet us but there wasn’t anymore standing room.

            “Frank, it’s good to see you,” Lapius said beaming.  “You appear to be fully recovered.  Thank goodness for that.”  Then he introduced me.

            After the amenities Lapius said, “Well now, how do you feel about being a patient, after having designed so many hospitals.”

            “They took very good care of me, Simon.  I’m fully recovered, as you can see.  The only thing,” he lowered his voice to a whisper, “it gets crowded around visiting hours.  But it was quite an experience.  I’ve had three roommates already.  The first one died the day after I arrived. That was scary.  Particularly since I wasn’t too sure I’d make it myself.  Then, as I was starting to recover, they put a fellow in here who had severe colitis.  You know he couldn’t do a thing for himself.  Weak, dehydrated, and solutions being fed into his veins all day.  He was sort of pinned to the bed.  Helpless.  So, you know, I sort of had to help out.  The first night was rough.  I was up and down all night getting him bedpans.  But after a while I worked out a routine and took pretty good care of him.  He finally made it.  But oh, the few times he had accidents in bed.  Sometimes he was incontinent.  The stench was overpowering.” 

            “How’s your new roommate?”

            “Oh, he’s fine.  I’m finally getting some rest.  But I made it despite all the nursing I had to do.”

            “Tell me Frank,” Lapius urged, “Why did you have to do all the work?  Where were the nurses?”

            “You know how it is at night, Simon, in a hospital.  There is a skeleton staff, and the skeletons were in other closets.  You can’t get a nurse just anytime you want.”

            “Can’t you ring for them?”

            “Sure.  But suppose they are in other rooms taking care of sick people. They might be a hundred yards from their desk, so by the time they get back and see the flasher, a lot can happen.”

            “I guess your right Frank.  Well, old boy.  Good to see you recovered.  We’ll get together as soon as you get out.”  We said good bye.

            Back at the apartment Lapius had just as much trouble getting out of his galoshes as he did getting into them.  I helped him get them off riding-boot style.  “We must have some brandy to get the chill off, Harry, eh?”

            I fixed two, and we relaxed.  “Hospital design these days is preposterous,” Lapius said, after warming to the first sip of the amber Napoleon.  “Semi-private rooms.  That’s a humbug, Harry.  How can anything be semi-private?  It’s either private or not private.  A semi-private room could more accurately be called semi-public.”

            “What would you suggest.  A hospital of private rooms, only one patient to a room?”

            “Ridiculous.  No what I would suggest is a return to the ward system.  In today’s hospital most of the space is devoted to halls with wards, most of the space would be utilized by patients.  But more important, the patients would be congregated where nurses could see them.  Even the skeleton staff would be adequate for emergencies.  Hospital cost per patient bed would be cut about ten-fold.  Everything, including patient care would be infinitely more efficient than it is in the semi-private system.”

            “Ugh,” I said.  “Wards were dirty and crowded.”

            “Semi-private rooms are dirty and crowded too.  Here look at this,” Lapius rummaged through a drawer and withdrew a print of an old monastic hospital.  The patients were distributed in alcoves, each guarded by a curtain, along the four walls, and the nurses' station was in the center of the great hall.

            “Look at that, Harry.  A much better plan than the current monstrosities with endless corridors, each patient hidden from the nurse.  And that picture represents a hospital in the 16th century.”

            “But people don’t like to be crowded together in a ward.  They like privacy.”

            “Did Wrong have privacy?  He spent half the night nursing his roommate.  In a ward camaraderie develops.  There are always healthy ambulatory patients about to be discharged who will help the sick.  There is always someone who can fetch a nurse or doctor in case of emergency.  But Wrong had to help his roommate even when he was running a 102 fever, simply because he was the healthier of the two.  That condition wouldn’t exist on a ward.

            Today they could build wards with numerous semi-private bathrooms.  Wards could be designed for dignity and comfort.”

            “If ward-plan hospitals are more efficient, less costly to build and service, and equally comfortable for patients, why do they persist in building semi-private?”

            “Because of Blue Cross, which promised to pay for semi-private accommodations in hospitals.  That was when wards were for the indigent.  But with hospital costs what they are with semi-private accommodations 50-100 dollars a day, we’ll all be indigent again in no time.  We should forestall that by going back to the ward system.”

            The phone rang and Lapius had a protracted conversation.

            “That was Frank Lloyd Wrong,” Lapius said.  “He says that his stay in the hospital has stimulated his thinking in the design of hospitals.  He says he has some great ideas.”

            “Don’t tell me he wants to design ward hospitals?”

            “No.  All private rooms,” said Lapius morosely.